Introducing LiveAnswer Contacts

We’re excited to announce LiveAnswer Contacts today. A new feature we’ve been working on as part of our LiveAnswer 2.0 roll out in 2016.

In your messages, you will be able to create a contact and keep track of all your communication history with your customer.  In addition, in the coming days you’ll be able to import and sync your contacts with 3rd party integrations.

The new section in our platform will help businesses communicate more effectively with their customers by being able to keep track all of their messages by customer and our agents will be able to make sure that we take more intelligent messages by auto populating fields such as names and addresses.

Stay tuned in the coming days as we rollout this section and if you have any questions, feel free to contact us anytime.

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